At SyncAnytime.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. Please review our return policy below.
1. Eligibility for Returns
Returns are accepted within [Insert Number] days of the delivery date. Items must be unused, in their original packaging, and in the same condition as received. Proof of purchase is required for all returns.
2. Non-Returnable Items
Certain items are not eligible for return, including perishable goods, personalized products, digital downloads, gift cards, and items marked as final sale. For hygiene reasons, opened personal care items cannot be returned.
3. Return Process
To initiate a return, contact us at hello@syncanytime.com with your order details. Once your return is approved, you will receive instructions on how to ship the item back to us. Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
4. Refunds
Once we receive and inspect the returned item, we will notify you of the refund status. If approved, a refund will be issued to your original payment method within [Insert Number] business days. Shipping fees are non-refundable unless the return is due to our error.
5. Exchanges
If you received a defective or damaged item, we will replace it at no additional cost. Contact us at hello@syncanytime.com within [Insert Number] days of receiving your order to request an exchange.
6. Late or Missing Refunds
If you haven’t received a refund within the expected timeframe, first check with your bank or credit card provider, as processing times may vary. If the issue persists, contact us at hello@syncanytime.com.
7. Contact Us
For any questions regarding our return policy, reach out to us at hello@syncanytime.com.